Retail CRM Analytics

The Fuzzy Logix’ CRM analytics product offers your organization a wide variety of solutions using the data from your CRM system:

  • Optimization of call center operations
  • Customer behavioral segmentation
  • Customer value assessment
  • Customer complaint resolution
  • Sales forecasting
  • Comparative effectiveness of marketing channels
  • Management of customer churn
  • Call handling integration
  • Dynamic call routing
  • Propensity to buy
  • Optimization of sales call target mix

Online Marketing as a Brand Technology Concept Art