• What Big Data Means for Customer Loyalty

    December 22, 2016

    There’s no question that Big Data analytics represent the next big wave of innovation in customer experience and advocacy. These collective technologies give companies powerful new tools to enrich the human dialogue and make it more effective in earning customers’ ... Read More

  • Using Advanced Analytics to Improve Operational Decisions

    December 20, 2016

    Operations leaders routinely make critical decisions across the entire value chain. What combination of raw materials will minimize total cost? How can we plan production to maximize throughput? How can we schedule maintenance tasks to minimize disruptions?
    Although such decisions typically ... Read More

  • How Machine Learning Will Unlock Big Data’s Full Potential

    December 19, 2016

    Over the next two years, 75% of companies report that they will invest in technology that collects big data. The big data industry has quickly solidified itself as a growing and increasingly essential part of the business environment. But big ... Read More

  • Straight Talk about Big Data

    December 16, 2016

    The revolution isn’t coming—it’s already under way. In the science of management, the revolution in big data analytics is starting to transform how companies organize, operate, manage talent, and create value. Changes of this magnitude require leadership from the top, ... Read More

  • How a Digital Transformation Can Improve Customer Experience with Big Data

    December 15, 2016

    Do you know what your customers want when they visit your website? And do you know what makes them bounce away to visit another site instead of choosing products or services and continuing to checkout on your site?
    All too often, ... Read More

  • The age of analytics:Competing in a data-driven world

    December 14, 2016

    Is big data all hype? To the contrary: earlier research may have given only a partial view of the ultimate impact. A new report from the McKinsey Global Institute (MGI), The age of analytics: Competing in a data-driven world, suggests ... Read More

  • The need to lead in data and analytics

    December 13, 2016

    Executives have high hopes for their data and analytics programs. Large majorities of respondents to a recent McKinsey Global Survey on the topic expect their analytics activities to have a positive impact on company revenues, margins, and organizational efficiency in ... Read More

  • Retail Data Sharing: Put Your Idle Data To Work And Boost Profits

    December 12, 2016

    Most retailers still lag behind when it comes to utilizing data for transforming the analytical ability and drawing conclusive insights. More than collecting available and obscure data, it’s the acumen of putting it to effective use which is costing retailers ... Read More